Shipping & Returns

Shipping & Returns

Shipping Information

All our apparel are manufacturer and fulfilled by our fulfillment partner. Standard fulfillment time for apparel products is 2-7 business days, although more then half of the orders are fulfilled within 3 days and about 98% within 5 days. Once your order has been fulfilled you will receive a notification with shipping information if applicable. Shipping cost and time depends on product type and destination.

Estimated Shipping Times

USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days

You will be able to get live shipping time and rate during the checkout process.

International Shipping & additional import/customs fees

Shipments outside of the USA and/or EU may be subjected to additional fees and import tax depending on your country of residence. For each country the customs policy is different. The fee may vary depending on your order value, weight, size, country limits, and other factors. We does not take responsibility for these possible fees. You can check with your country’s customs office to determine what these additional costs will be. All additional charges for import and custom clearance is your sole responsibility.

Return & Exchanges

Please note that because all items are made to order we don’t offer return or exchanges if you order a size that doesn’t fit or simple because you change your mind. All sales are final with the exception of damaged, faulty or incorrect sent item/size/color etc. If you happen to receive a misprinted, damaged, defective, or the wrong item or size please contact us at store@criscyborg.com right away.

Any claims must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our fulfillment parters part are covered at our expense.

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